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FAQs about exporting used cars:

1. About Our Company

  1. Q: Is your company legally licensed to export used cars?
    A: We are fully certified under China’s export regulations and registered with Commerce of Shandong Province. All transactions comply with international trade laws.

2. Vehicle Sourcing
Q: Where do you source the used vehicles?
A: Our inventory comes from:

  • Bank repossessions

  • Certified pre-owned programs

  • Government agency fleet rotations

  • Privately owned vehicles with clear title histories

3. Shipping & Logistics
Q: How long does international shipping take?
A: Average shipping times:

  • Africa: 15-28 days

  • Middle East: 20-35 days

  • South America: 25-40 days
    (Actual duration depends on destination port and customs clearance)

4. Payment Security
Q: What payment methods do you accept?
A: We offer secure options:

  • 30% TT deposit + balance before shipment

  • Irrevocable LC at sight

  • Escrow services through [Trusted Platform]

5. Vehicle Inspection
Q: Can I get third-party inspection reports?
A: Yes, we provide:

6. Customs Compliance
Q: Who handles import duties?
A: While we handle export documentation, import duties are buyer’s responsibility. We provide:

  • HS code classification

  • Certificate of Origin

  • Commercial Invoice, Sales contract and Packing list.

7. Warranty Options
Q: Do you offer warranties?
A: Choose from:

  • Basic 1 year Power train, or supply sapre parts.

  • “As-Is” purchase (no warranty)

8. Right-hand Drive Vehicles
Q: Can you supply RHD models?
A: No, We don’t have RHD stock.

9. Modification Services
Q: Can you modify vehicles pre-shipment?
A: Our workshop offers the following services for a fee:

  • Tropicalization packages (AC upgrades, radiator modifications)

  • LHD/RHD conversions

  • Compliance modifications for specific markets.

10. Dispute Resolution
Q: What if I receive damaged goods?
A: Our process:

  1. File claim within 48hrs of delivery

  2. Submit third-party inspection report

  3. Compensation will be provided for losses caused during transportation.

Didn’t find your question? Contact our export specialists 24/7